② Order Shipped (Customer-Initiated Reasons, e.g., ordered by mistake, changed mind)
Refusal to accept the package is not allowed. If the customer refuses the package, it will be treated as abandonment, and no refund will be issued.
If a return is needed, please contact our customer service within 30 days after delivery, and ensure that the item is unused and in original packaging.
The customer is responsible for the following costs:
- Original shipping cost
- Return shipping cost
- 10% restocking fee