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Warranty
1-Year Warranty
We offer Full 1 Year Warranty on our Canon IVIS HG21 battery. Warranty is applicable if the buyer has installed the battery properly on the device and has treated the battery correctly.
30-Day Money Back Guarantee
30 Day Money Back Guarantee if you are not satisfied with our Canon IVIS HG21 battery. We will check all functions of our all products before delivery.
Please note: in order to qualify to get your money back, you must first contact us and await instructions before sending back your product.
Returns
If there is any problem with the battery you purchased from us, please contact us first. We will proceed your request and seek solutions to your problem. If our technical engineers cannot solve the problem, we will generate the RMA number for you (Return Merchandise Authorization) so that you can return the battery to us. If test result indicates that the returned battery is defective, we will bear the shipping cost of the battery.
Please note: we cannot process returned batteries if you have not yet received an RMA number.
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